ALPS 411 is a multi-authored blog from the ALPS Corporation featuring expert staff and guest writers with a focus on making lawyers safe and successful in their practice.

The Contract that Binds: Your Fee Agreement

Monday, May 14, 2012 by Guest Blogger

The Contract that Binds: Your Fee AgreementThe following is a guest blog post by Julie Brook, Esq., Legal Editor with the CEB Blog.

The contract binding you and your client is the fee agreement. This is not the time for simple boilerplate and formulaic thinking: Draft your fee agreements with care and attention to the particular case at hand. 

As a general rule, attorney and client may contractually agree to the measure and mode of an attorney’s compensation. CCP §1021. Although statutes, case law, and rules of professional conduct may put some substantial limits on fee agreements, they are nonetheless contracts.

Many attorneys prefer to set out their fee agreements in numbered paragraphs. Some attorneys prefer to draft their agreements in a letter that the client signs to indicate his...

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Free Resources for the Legal Community from ALPS

Tuesday, May 8, 2012 by R. Kiffin Hope

ALPS Resources for LawyersIn 2011, ALPS formalized its commitment to education and risk management with the advent of ALPS Educational Services (AES). With over two decades of working in all phases of the professional liability insurance industry — from underwriting to sales, to marketing and education — there are real benefits ALPS brings to our policyholders and the legal profession. Not only does ALPS provide premier protection to its policyholders, but we have always been committed to Continuing Legal Education and risk management programs.

In order to provide our insureds and the larger legal community with practical solutions to help avoid risk and strengthen practices and professional lives, we offer the following free resources, with more to be added in the...

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Mediation and Solo Construction Practice

Wednesday, May 2, 2012 by Christopher Hill

Wow! My second post here at ALPS411. I was thrilled to be invited back and decided to follow up my last post on solo construction practice in the cloud with a more specific post that is near and dear to my heart as a construction attorney here in Virginia. Namely mediation and how it can help lawyers (solo or otherwise) and their clients reach a business decision in the face of an the emotional roller coaster of litigation or other methods of dispute resolution.

I can speak to this truth from two perspectives: the litigator representing a client and the mediator whose role is to assist the parties reach a resolution in a neutral fashion. 

As a litigator and counselor I almost (though not quite) always recommend mediation at some point during...

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A Plan to Die at Your Desk Isn’t the Best of Plans

Monday, April 23, 2012 by Mark Bassingthwaighte

A Plan to Die at Your Desk Isn't the Best of PlansThe past few years have been a bit rough in terms of the economy and there are few signs that things will dramatically improve anytime soon. The national debt continues to rise and there are still way too many who are unemployed or under employed. For those who went into this downturn living paycheck to paycheck, the past few years have been particularly hard. One lesson that can be taken from all this is the following. There is value in planning ahead in order to be financially prepared for the unexpected. So, how prepared are you? Not surprisingly, I see the failure of an attorney to appropriately plan ahead, not only as a financial misstep, but a risk management concern as well.

I constantly meet and work with attorneys who have done,...

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Why Paying Attention to Minor Details Does Matter

Wednesday, April 18, 2012 by Mark Bassingthwaighte

A typical law firm is not a place where everyone sits around all day drinking coffee and catching up on the latest gossip. More often than not, attorneys and staff are balancing several client matters at any given time. I suspect many feel as if there is never enough time because the workload simply seems to never have an end point. One ramification of this reality can be that attention to certain seemingly minor details goes by the wayside.

The kinds of details that I am referring to are those that are all too easily overlooked. They are the details of presentation and interaction as opposed to relevant legal details. Things like allowing a bill to go to a client that has one or more errors in it, sending a letter to a client with the...

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CLE – Staying Sharp and Staying Home (if you want)

Monday, April 16, 2012 by Bob Minto

CLE - Staying Sharp and Staying Home (if you want) by Bob Mento, CEO ALPSIt's hard to believe that ALPS has been around for twenty-four (24) years as of this past March 1st. Over that time we have amassed a lot of experience, mostly good and some not so good, but on the whole it allowed us to become the best prepared Lawyers' Professional Liability Insurer in the country to meet the needs of lawyers in rural areas. During that time we've gotten very good at defending lawyers when malpractice claims arise and to quote Kenny Rogers, "We know when to hold-em and we know when to fold-em." I don't mean to sound glib, but this experience has allowed us to produce some of the highest quality live CLE events in the country for our affiliated Bars and thousands of lawyers throughout the country.

At ALPS we take pride in...

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Yes, Referrals Can Come Back to Haunt You

Wednesday, April 11, 2012 by Mark Bassingthwaighte

Yes, Referrals Can Come Back to Haunt YouWe have all made referrals. For some, making a referral is almost a daily occurrence. Lawyers often make referrals after work is declined. Staff may make them in response to cold calls or to clients who need a service that the firm doesn’t provide. Referrals are sometimes made during dinner conversations, at social events, or after a presentation made to the general public. We may pass along a name to a family member, a friend, a colleague, and especially good clients. After all, we do want to make sure our good clients are well taken care of. Too often, however, referrals seem to be made without any thought of the potential malpractice exposure. Is such casualness justifiable? Unfortunately, the answer may be no.

Malpractice coverage...

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Lawyer’s Duty of Confidentiality and Securing Your Smart Phone and Hand Held Device

Monday, March 26, 2012 by Wendy Inge

ALPS 411 - Secure your smartphoneLove My Smartphone: What’s not to love about a smartphone, it’s a great tool for keeping up while on the go. And smartphones aren’t just phones, they’re computers. The use of smart phones and other mobile devices like iPads is pervasive, and lawyers too have embraced these devices. But like all technology used by lawyers, we have certain ethical duties that apply. State bars have consistently held that the use of technology, such as e-mail, cloud-computing and portable devices requires consideration of the rules of professional responsibility addressing competency and confidentiality. Specifically, layers using this technology should be competent in understanding the technology (Rule 1.1 Competence) and how its use might impact the client...

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The Hard Market and the US Economy—Where ALPS Fits

Friday, March 23, 2012 by Bob Minto
Robert W. Minto, ALPS CEOBy Robert W. Minto, ALPS CEO, robertminto@alpsnet.com
 

It usually follows that when the wind blows the insurance market acts accordingly. Bracing itself the market hardens and prices go up. It's logical; repairing wind damage costs money and insurance prices increase to cover those costs. The wind blew in 2011 and early 2012 so we should see firming in property and casualty pricing in the next renewal cycle. What does the wind have to do with Lawyers Professional Liability Insurance (LPLI)? Technically nothing, but practically everything. LPLI is a subset of Casualty Insurance and is dependent on the same reinsurance sources as the general casualty markets. In other words, the industry as a whole floats on the same tides.

In Theory

The...

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Problem Clients and the Lessons They Teach

Wednesday, March 21, 2012 by Mark Bassingthwaighte

When discussing past malpractice claims or disciplinary matters with attorneys, I often hear statements along the lines of “I knew I shouldn’t have agreed to take that client on” or “That was one of those no good deed goes unpunished situations.” Effective risk management begins with client screening, and those statements strongly suggested that there was room for improvement in that area. If the above statements ring true for you now and again, regardless of whether a claim or complaint ever arose, consider taking some time to reflect upon your own client screening practices.

While I believe that most attorneys are skilled at screening potential new matters, not as many are as effective when it comes to screening potential new clients. Yes,...

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Ask the Right Questions When Purchasing Malpractice Insurance

Monday, March 19, 2012 by Mark Bassingthwaighte

We’ve all seen the ads. Don’t buy from the little guy when the big boys have so much more to offer. Of course, how many of us truly foresaw AIG’s troubles, the bankruptcy of GM, the collapse of Lehman Brothers, or that even a few large insurance companies would buy small banks in order to qualify for TARP funds in order to shore up the books. I don’t know about you, but I was not exactly pleased about the size of all those government bailouts. As I see it, big definitely doesn’t equate with better, more secure, well managed or anything else. Big is just that, big. I’m not impressed by the size of any particular corporation. 

But wait, the big boys then follow up with ads that promise the best price. It’s the old “We won’t be undersold!” song...

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2011 Economic Factors Affected Claims Across the Board

Thursday, March 15, 2012 by ALPS Report

To describe the 2011 year from the claims perspective one would have to use words like challenging, exigent, disappointing, and painful. It was a year that saw attorneys around the country being challenged by clients and non-clients for the professional services they rendered. A sign of the times, these individuals or companies were attempting to abate their own losses largely brought on by bad economic conditions. As might be expected in a tough economy, people often seek a deep pocket to try and recoup losses. Unfortunately, lawyers are near the top, if not at the top, of the deep-pocketed list. Interestingly enough, a recent Wall Street Journal article focuses on this very trend.

ALPS experienced what most in the lawyers’...

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A Year of Analysis: 2011 from the ALPS Underwriting Viewpoint

Thursday, March 15, 2012 by ALPS Report

For the ALPS underwriters, 2011 proved to be a very interesting year. As in years past, we experienced new carriers entering some of the states where we do business, while other carriers left some of those same states due to adverse claims developments. Competition remained fierce throughout the year even though claims frequency and defense costs appeared to be climbing industry-wide.  Predictions of a hardening of the insurance market were heard more often, however the market remained soft. Overall our continued coverage premium remained strong and the acquisition of new policy premium was successful.

ALPS has a strong advantage because of our esteemed underwriting staff. Comprised of eight seasoned and experienced professional liability...

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Empowering Estate Planning Attorneys to Best Serve Their Clients: ALPS First Lawyers Trust Company

Thursday, March 15, 2012 by ALPS Report

Entering its third year as a member of the ALPS family of professional services, First Lawyers Trust Company has certainly witnessed a growing demand for the services that it provides as an independent corporate fiduciary. First Lawyers is a nondepository trust company chartered under the laws of South Dakota. It’s not a bank or an investment manager. In fact, its only business is fiduciary administration with a mission to empower lawyers and other trusted advisors to better serve their clients.

In the past six months, First Lawyers Trust has formed strategic partnerships and has taken on some interesting projects. In the fall of 2011, it partnered with Insurance Trust Monitor (ITM), the nation’s largest and most experienced administrator of...

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Thoughts on Solo Construction Law in the Cloud

Monday, March 12, 2012 by Christopher Hill

Christopher G. HillFirst of all, thanks to the great folks at ALPS for the kind invitation to post here at the ALPS411 blog. I've been a reader for a while, particularly since I set up a solo law practice almost 2 years ago. Since that time, I've had my feet firmly planted with one foot on the ground and another in the cloud.

(Quick Aside: If you are looking for a post on cyber securtiy, client confidence issues, or other tech oriented  thoughts about the "Cloud" as it relates to the practice of law, this is not the post for you. There are many wonderful posts here at the ALPS 411 blog for that and I commend them to you.)

While that last statement could be (properly) interpreted as my being happy with the move and the better work/life balance that I've achieved...

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When Vision Fades, Learn to Focus

Wednesday, March 7, 2012 by Mark Bassingthwaighte

alps411.com - When Vision Fades, Learn to FocusI have always been blessed with excellent vision. In fact, I used to play a game with my kids, which was basically to see who could first read a sign in the distance. I never lost that one; but they kept trying. Of course, and as is to be expected, presbyopia finally settled in. While I still have great long distance vision, trying to read a wine list in low light has become more than a mild irritant and I’m rather frustrated about that. If that weren’t enough, well, let’s just say the kids feel like their comeuppance has finally arrived and a little ribbing comes my way now and again. That’s ok; I’ll still claim them as mine. Now, a fair question might be what does this have to do practicing law? The answer is quite a bit actually. 

 

Let me...

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The Fastest Way to get Sued for Legal Malpractice: Suing Your Client for Fees

Tuesday, March 6, 2012 by Wendy Inge

It's rarely a good idea for a lawyer to sue for feesRecently one of ALPS' Claims Attorneys, Mike Flaherty, presented to the Knoxville Chapter of the ALA on the issue of suing your clients for fees. I developed content for that presentation and heard from Mike that the session was well attended by ALA members. In fact, Mike was slated for a 30 minute presentation, but because there were so many questions, he stayed for a full hour. Obviously this is a burning topic for legal administrators and attorneys right now. I’d like to share my tips on this issue to help you avoid the risks that are incurred if you are faced with suing your clients for fees. In addition to the tips below for collecting your fees, take a look at ALPS Risk Management Report on Billing and Collection.

Suing your client for...

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Become Your Partner’s Keeper

Wednesday, February 29, 2012 by ALPS Report

Become your partner's keeperStakeholders of law firms are often taken aback when they learn they are responsible both ethically and civilly for those individuals working in or for their firm, including their fellow stakeholders. A complete analysis of how and why is beyond the scope of this article. Suffice it to say, you may not be as safe as you think you are.

We often hear attorneys say, “the laws of our jurisdiction limit the liability of stakeholders or partners thereby insulating us from personal liability for the negligence of the other attorneys in the firm.” This generalization may be technically correct, but more times than not, it creates a false sense of security among firm owners which leads to complacency or inattention to the very important duty of...

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How to Avoid Conflicts with Individual Attorney E-mail Hyperlinks

Monday, February 27, 2012 by Mark Bassingthwaighte

How to Avoid Conflicts with Individual Attorney E-mail HyperlinksWebsites, every business needs one, and lawyers are no exception. Websites are in wide use within the legal profession and for good reason. After all, who takes the time to pick up the yellow pages anymore? Many homes have even opted out of receiving the yellow pages all together, ours included. Prospective clients routinely search out lawyers on the internet and visit their websites. And for business development and marketing reasons lawyers want prospective clients to be able to contact them directly. As lawyers, however, we need to be aware of the potential risks a web presence can create that can lead to problems down the road. One common misstep that we repeatedly see is the posting of individual attorney e-mail hyperlinks on a firm’s...

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Trial Lawyer Ed Moriarity to Headline Missoula Law Event

Wednesday, February 22, 2012 by R. Kiffin Hope

 

On March 9, 2012 a diverse group of experts in the legal profession will gather at the DoubleTree in Missoula for a full-day Continuing Legal Education seminar entitled “From the Courtroom to the Classroom: A Multi-Dimensional Look at the Legal Profession in the 21st Century.” Headlining the event is world-renowned trial lawyer and educator, Ed Moriarity. Born in Butte, Montana, Mr. Moriarity has practiced law for nearly four decades in the American West. He started his practice in Cheyenne, Wyoming and went on to work with famed trial lawyer, Gerry Spence, as a partner in his Jackson Hole firm, Spence, Moriarity & Shockey. Mr. Moriarity and Mr. Spence worked together on many high profile cases, including the defense of former Filipina...

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