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Legal Administrators

How in the world can you not know who your client is?

From time to time I get involved in conversations with lawyers who have called in with a question or concern and as we talk through the situation it becomes clear that part of the problem is the lawyer doesn’t seem to know who his client is. These are the times I find myself thinking “How in the...read more

ALPS 411-May 2016 Blog Digest

  Free Ezine: The New Associate’s Guide to Business Development By Kiffin Hope Big firm or small, there’s a single question the partners in any law firm ask about a young associate: “Is she a keeper?” And, while legal skills count, it’s clear they’re thinking: “Can she bring in clients?” Help has...read more

How To Best Fill Out An LPL Policy Application

Filling out applications for Lawyers’ Professional Liability Insurance is about as appetizing as eating that fruit cake your great Aunt Reitha sent you for Christmas. While well meaning, and a “good” source of fruit, for me at least, it’s never what I was hoping for. Regardless of fruit cakes,...read more

How To Create A Law Firm Brochure On A Budget

So you just got handed the task of creating a brochure for your law firm. There are a couple of questions you need to answer before getting to far down the road. How are you going to print and distribute your brochure? On your desktop printer/copier, a local commercial printer, emailed PDF file? How...read more

How to Manage the Risks Associated with Substantive Errors

The American Bar Association Standing Committee on Lawyers’ Professional Liability has been providing a statistical analysis of claims data collected from various lawyer-owned and commercial insurance companies for years. One number that I consistently pay attention to has been the number of claims...read more

2016 Social Media 101 for Business

Did you know that there are over 523,000,000 active social media users worldwide? People are turning to social media not just to post photos and videos but also find amazing products and services that can actually make a positive difference to their lives. It could be anything ranging from video...read more

One Reason Why You Never Want to Get Lazy With Your Time Keeping

This post is directed toward those of you who fail to accurately record your time on a consistent basis throughout the day, day after day. I know it can be a hassle but there are really good reasons why this should be a priority. Now I could start lecturing and talk about the studies that confirm...read more

Law Firm Cyber Insecurity–Fix It!

From the White House to Congress and from Wall Street to the mom and pop storefront on Main Street, the issue of cybersecurity is one that is here and here to stay. Hacking computers is no longer a “cottage industry” or something done by lone disgruntled individuals or teenagers in their parents’...read more

The Ashley Madison Hack and its Lesson for Attorneys

I am going to assume that you, dear reader, had no personal information leaked as a result of the Ashley Madison hack. In addition, let’s set the curiosity response aside because, of course, who didn’t wonder that if they could look at the list would they recognize anyone? With worry and curiosity...read more

Never Minimize the Significance of Client Driven Indemnity Provisions!

I recently took yet another call from a lawyer wanting to know my thoughts about a new business opportunity. It’s the call that starts out with so and so company wants the lawyer to be their exclusive local point person and the lawyer so wants to say yes to this wonderful new opportunity. This type...read more

Does Your Business Need a BYOD Policy? Yes!

Businesses of today are finding it necessary to implement well-thought out BYOD policies. In this age of mobile devices and nearly instantaneous information gratification and communications, the notion of work productivity has greatly expanded. Unless you choose to shut down your personal mobile...read more

How to Avoid the Legal Fee Suit Counterclaim

You finish a client matter. You believe you did good work and got a good result for your client. Then, as sometimes happens, you are forced to come to grips with the reality that this client has stopped making payments and now owes you quite a bit. It should go without saying that you deserve to be...read more

I Don’t Want To Go On Twitter. It’s Stupid. It’s A Waste of Time. Or Is It?

I haven’t written on this topic for a while as I’ve been on Twitter for 8 years and I have just started to assume everyone is on it and knows how to use it effectively. But then I saw these two interesting tweets from a colleague who wrote the following: “I have cleaned out my twitter: for those who...read more

With Staff, Trust But Verify because it’s Not Your Money!

I continue to be surprised at the number of times during a firm visit, be it with a solo attorney or in a small firm setting, I learn that complete oversight of client property has been turned over to an employee. More often than not, this individual has been employed at the firm for years and is...read more

Windows 10 Is In: Should Your Firm Upgrade?

I am now close to one month in with the Windows 10 upgrade on my workhorse Acer laptop. Mine is a fussy old machine so I had my worries about whether the upgrade would slow it down more or help stabilize it. After a lot of reading about the pros and possible cons on the Web, I eventually backed up...read more

Letting Go Is Hard to Do

One of the hardest things for a solo construction attorney like me (or any other lawyer) is how to "let go" and leave the office at the office (or the [wherever you may work]). As conscientious professionals we spend our days obsessing about other peoples problems, advising clients as to the best...read more

Three Unsuspected Influences That Affect Your Productivity

There are three “Productivity influences” that will affect your workflow - in a positive or negative way. What you work on, how efficient you are, and what gets done tomorrow depends on how aware you are of each of these influences. Here is what you need to know so that you can get more done, very...read more

Why You Should Never Say Never to Malpractice Insurance -The True Cost of “Going Bare”

I will admit I honestly don’t understand why a lawyer would ever decide to not buy a malpractice policy; but many lawyers do just that and the reasons I hear are many. Some try to justify their decision by declaring that malpractice premiums are beyond affordable. They’ll tell me “just look at what...read more

The ALPS Guide to Minding Your Law Firm Technology-Free Download

In this time of cyber breaches, hacks, and stolen data, is your law firm up to specs with its technology? ALPS Risk Manager, Mark Bassingthwaighte, Esq., has just penned The ALPS Guide to Minding Your Law Firm Technology, an informative and concise 15-page guide for solo firms up to large firms....read more

Why You Don’t Want to Take Business Planning Completely Off the Table

Businesses of all shapes and sizes often spend time at the end of each fiscal year developing, reviewing and/or updating their mission statement, strategic plan, and operational plan. While a few solo and small law firms do something similar each year, many attorneys continue to insist on viewing...read more