Call Us: (800) 367-2577

ALPS 411

How to Identify the Potential Clients You Really Should Say No To

Everyone makes a bad decision now and again. Unfortunately, if the bad decision was agreeing to take on a client that you really should have said no to, life just got a little more complicated. In short, you have likely signed up “a problem client.” When this happens, some will recognize the bad...read more

Presenting Electronically in Trial - Five Things to Think About

Last week I watched a trial.  Usually, I do this from the “hotseat,” running the electronic trial technology and presenting exhibits.  This time, I was there to be sure that the wireless network in the court room did not go down during trial.  [Lessons confirmed:  1 - Do not rely on the...read more

Don’t Minimize the Importance of Managing Your Side of the Attorney-Client Relationship

Over the years, numerous articles have been written on how to successfully manage attorney-client relationships. Typically, these articles emphasize effective and thorough communication skills, maintaining a professional presentation at all times and in all work spaces, learning all you can about...read more

Is the Death of the Legal Profession Upon Us?

Over the years, I have witnessed a few vigorous debates where the point of contention was whether the practice of law is a business or a profession and, let me tell you, this can be an emotionally charged topic. Things can get really exciting if in one of these debates you have those who really do...read more

If You Failed to Document It, It Never Happened.

  Please, can we just acknowledge that lawyers as a group are terrible when it comes to properly and thoroughly documenting their files? Of course, not you, but all the other lawyers out there sure are. You wouldn’t believe how bad it can get. I say this because with almost every claim we handle we...read more

Yes, Virginia, There Really are Accidental Clients

I will share that I can appreciate a well-crafted cocktail; but I can also assure you that when I am in a situation where such beverages are being served, I never allow myself to get involved in a conversation about someone else’s legal problems and I strongly encourage you to do the same. Let me...read more

When Nonprofit Boards Come Calling

Look, I get it. An opportunity to sit on the board of a local nonprofit is finally yours for the taking. Better yet, it’s a charitable cause you strongly believe in, the opportunity will allow you to get you name out there, and one would expect that the new contacts made will lead to new clients...read more

How to Minimize the Risk of Becoming a Victim of Wire Fraud

If you aren’t already aware, attorneys are increasingly being targeted by scammers hoping to get away with wire fraud. Here’s just one example of how it can play. An attorney represents a seller in a real estate transaction. Unbeknownst to anyone involved, someone has hacked into and been monitoring...read more

HOW MUCH PROFESSIONAL LIABILITY INSURANCE COVERAGE DO I REALLY NEED? Part II – Deciding What Policy is Right for Your Firm.

In Part I of my blog, I went through the issues you should consider when deciding how much insurance your firm needs. Part II will go over the features and benefits you should understand as you evaluate your existing insurance policy or shop for a new carrier. First and foremost, take advantage of...read more

What You Need to Know Before Buying Malpractice Insurance

I have yet to read an insurance policy that I would consider a great read. So let’s admit it, insurance policies are rather boring. I suspect few of you have ever really taken the time to read completely through your homeowners or auto policy. There’s nothing necessarily wrong with this as long as...read more

How Much Professional Liability Insurance Coverage Do I Really Need? Part I - Looking at Your Firm from a Claims Perspective

The practice of law has evolved dramatically over the last 25 years with the explosion of technology.  Technological advances have made the practice of law easier and increased its complexity. Society, firms, and attorneys are behaving radically differently. Associates rarely stay at a firm longer...read more

Don’t Minimize the Value of Client Intake Forms

Occasionally a lawyer will ask if there really is a need to use a standardized form during the intake process. As is often the case with such questions, the answer is “it depends.” A basic intake form that is general in nature may do little to improve your intake process. On the other hand, the use...read more

ALPS and SpeakWrite partner to serve policyholders

SpeakWrite offers cloud-based transcription service to ALPS customers. ALPS, the nation's largest direct writer of lawyers' malpractice insurance, and SpeakWrite, a cloud-based transcription service, have partnered to extend SpeakWrite’s service to ALPS policyholders. With typists based across the...read more

How in the world can you not know who your client is?

From time to time I get involved in conversations with lawyers who have called in with a question or concern and as we talk through the situation it becomes clear that part of the problem is the lawyer doesn’t seem to know who his client is. These are the times I find myself thinking “How in the...read more

Infographic-Marijuana Lessons for Canada: USA vs Portugal vs Netherlands

From Europe to North America, the legalization of marijuana is a hotly debated and discussed topic. The subject of marijuana is no longer taboo or something to hide. It is now a substance that is openly accepted and progressively regulated in many places. Already there are countries that are...read more

Again with the Metadata? Enough Already!

I have been writing and lecturing about metadata for years. (And in case you have forgotten, metadata is the “hidden” information about the electronic documents we create that we’re all supposed to be worried about.) I guess for some of late, I’ve run on with the topic long enough because a few have...read more

Is it time to redesign your law firm's website? Here are some things to consider.

In the web design industry it’s often assumed companies redesign their websites every 2-3 years. As we know, technology evolves rapidly and so does graphic design, user interfaces, and marketing communication. In order to maintain credibility online it’s important not to fall too far behind the...read more

Lawyer Civility: I Ain’t Got Time for That

A recent story of lawyers hating on lawyers dislodged a memory from my early days of practice and I thought I’d share it with you here. For the most part, the lawyers I engaged with, especially the more seasoned lawyers, were always pleasant and professional outside the courthouse. Did we battle...read more

Legal Ethics: US and England Compared

The perception of attorneys in the US is dismal. The perception of the legal profession in the US is unfortunately unfavorable in general. A 2007 Gallup Poll looking at “unfavorable attitudes” showed that only advertising executives (58% highly unfavorable) and lobbyists (42% highly unfavorable)...read more

ALPS 411-May 2016 Blog Digest

  Free Ezine: The New Associate’s Guide to Business Development By Kiffin Hope Big firm or small, there’s a single question the partners in any law firm ask about a young associate: “Is she a keeper?” And, while legal skills count, it’s clear they’re thinking: “Can she bring in clients?” Help has...read more